Business services are the activities that support a company’s operations but do not produce a physical product. They include information technology, financial services, accounting and marketing services. These business services are often outsourced to third parties, as the company may not have the expertise or resources to provide them internally.
Business service providers offer a variety of solutions that help companies improve efficiency and meet goals. For example, delivery services save time and money by transporting company supplies, while cleaning and maintenance services ensure that the workplace is safe and hygienic for employees. Employees can also get help with technology questions through tech service providers, which solve problems and update software on a company’s devices.
In addition to providing a variety of practical benefits, business services can also increase the value of products by adding features and improving their quality. This can help companies attract customers and keep them happy. As a result, companies are increasing their investments in service business models.
The Business Services page displays a list of all the business, IT and device services that you have access to. Click the star icon to make a service your favorite, and it will appear at the top of the list by default. You can filter and sort the list based on favorites.
The Service Management Model (SMM) provides a set of standard practices for monitoring business services. It includes four critical elements that are necessary for a service business to be successful: